Airtel — no 4g and 3g speed

Address:

143401

Airtel executive told me that minimum speed of 4g should be 20mbps and of 3g should be 600kbps. But neither me nor any other person in punjab getting minimum speed of 20mbps. I and my friends tested the 4g speed just below various towers of airtel at various locations in punjab, get only 300-400kbps speed normally. Speed is high upto 3mbps while downloading any app on playstore. Except playstore, 4g speed remains 300-400kbps which is even below to 3g. I get the speed tested by workers of airtel store but they failed too. I want my money back as airtel failed to provide 4g speed.

Regards
Jasdeep singh
Mob. No.[protected]