[Resolved]  Airtel — No 4g network connecting

Address:	Varanasi, Uttar Pradesh, 221004
Website:	Www.Airtel.in

My no. [protected] which i am using in 4g hotspot dongle. I am getting 3g speed and if i put my other no. [protected] in dongle i get 4g speed . So my device is working properly but my connection is not getting 4g . I called customer care 4 times 1.1st time after liatening to the peoblem they hung up on me.
2. 2nd time that is just after 10 min. Or so they said system ia under maintainace .
3. 3rd time they said complaint has been lodged and you will receive complaint no. through sms which is atill pending . I wonder if a complaint was lodged.
4. This time when i called after listening to my problem she said arrongantly that we have some system issue i cant help you. If you had system issue why did you waste my time you should havw said it at the begining itself.
I have been using airtel for 15 years now and i am very much disappointed wirh this behavior . You people are telling lies that complaint has been lodged and it will resolve in 24 hours. Where is the complaint no. Please resolve my issue as i am not able to get 4g speed. Thank you.