Airtel — no 4g network on 4g sim

Address:

At- Taradapada Bazar, Jagatsinghpur, Kali Temple, Jagatsinghapur, Odisha, 754103

I am not getting 4G network on my Airtel 4G SIM since more than last 20 days. I am regularly following it up with the Airtel customer care executives regarding the same but no action has been taken up by Airtel so far.

I found much difficulties while dealing with the customer care executives who do not have any idea how to resolve my issue. Instead different executives are giving different feedback. I am bit confused where is the problem.

After failure with the customer care executives, i also visited airtel store hoping that my issue would get resolved. The store officials has done SIM swapping which is also not working to get 4G network on my hand set.