[Resolved]  Airtel — No activation of prepaid MObile SIM after 6 days

Address:Jaipur, Rajasthan

Dear Sir, I have purchased a Airtel prepaid SIM card bearing mobile No.[protected] on 31/07/2014 at Manipal University Jaipur in the name of my son. All the relevant documents dully submitted. As confirmed by customre care SIM must get activated within 48~72 hours. Your salesman accepted the Id proof and issued the SIM card and he told that the SIM will be activated within 2 days. But the number is not activated till today 05/08/2014after 6 days. In the meantime I contact salesman so many times and customer care but no activation of SIM till time. My son is staying in the hostel first time far from us. we are unable to contact him and all the time worried for him. Kindly look into the matter and take necessary action against the culprit. Customer should be dully compensated for the harresment faced. Thanks & Regards, Ashish Aggarwal, [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Aggarwal,

This is with reference to your post dated 05 August 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54504
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information