Airtel — no broadband and phone connection since 15 days

Address:

Hyderabad, Andhra Pradesh, 500062

This is really frustrating, my issue is not resolved. Its been 15 days and there is no response from airtel technical team. When i try to reach technical department, they keep saying its been escalated it to technical team. If they take this much of time they should have provided the "dongle" or alternative service to provide.
I really want the internet connection as i have lot of work to finish.

Bad service, no experienced technician, not providing any update when they going to fix, feels like sue the company!

Kindly, reach out to them and fix this issue at the earliest

Regards,
Mahesh raman
Airtel number : [protected]
Registered mobile : [protected]

Please see below mail for reference :

[protected]@airtel.com
Sat 5/12/2018, 4:35 pm
Dear mahesh raman,

Greetings from airtel!

This is in reference to your email regarding non functioning of internet service for your airtel landline number [protected].
I apologize for delay resolution and inconvenience caused to you.
With regard to your issue, we are already following up with the concerned team for an early resolution.
Please be assured that we are putting in our best effort to address this concern on utmost priority. We will contact you shortly with an update.
I appreciate your cooperation in this regard.
Thank you for reaching out to us.

Best regards,
Rajib shome
Advisor : customer experience
Bharti airtel ltd