[Resolved] Airtel — No broadband connection after 7 days of money collected

ashishdba

Address:

560066

Ive requested for a broadband connection almost 10 days back and got a call from Chennai call center for the same and soon after one of the airtel representative Purushottam mobile [protected] send a person to collect 1000 rs. he collected the money on 3rd march. CEF (TBLR7075238). till now no contat. kindly look into it and help me get the connection.

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Jan 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Mr. Ashish,

This is with reference to your post dated 8 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Mr. Ashish,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 21, 2016

Airtel Customer Care's response Dear Mr. Ashish,

This is with reference to your post dated 8 March 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

ashishdba

I've not yet received any proper response from Airtel. as we 2 adjusent building with Airtel fiber connectivity and DP boxes installed. but still they are saying there is no feasibility. Kindly look into it.

ashishdba

Hi,

Please find airtel fixedline/broadband account no is [protected]_kk.
My contact number is [protected].

Thanks for looking into it.

Thanks.
Ashish