[Resolved] Airtel — No connection after payment and wait for more than a month | |||||
I applied for a new broadband connection from Airtel on 25th May, 2016. I paid for the new connection and even submitted all required documents after getting a technical feasibility for the connection in my area. I was promised a connection would be installed within 48 hours of the application. The details are as follows: Account ID: [protected] Installation Order ID: 69197275 CAF Number: TBLR7188463 Name: Dr. Vikas Mukhija Address: Flat-301, Aishwarya Abode, 1st A Cross, SR Layout, Murugeshpalya, Bangalore-560017 Mobile Number: +91-[protected] Till date, i.e. even after more than a month no one from Airtel has contacted me for the connection and fulfilment of the service. I have multiple complaints to the customer service and even to the appellate authority of Airtel. But no one seems to be taking any responsibility. Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 01, 2016 Airtel Customer Care's response Dear Mr. Mukhija, This is with reference to your post dated 27 June 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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