[Resolved] Airtel — No consumer care service

ankit619

from Mumbai, Maharashtra

Address:	385535
Website:	airtel.in

I use Airtel Digital TV service. I want to change my package and I want to know my package details and new package details. I called the consumer service number several times. I waited for 10 mins or more but in the end no one receives call at the other end. I have send mail through company website 5times. and its been 6days still there is no response. I have the android app of My Airtel. I have tried to contact through that still no one replys. every day Rs. 12-15 are deducted from my airtel account if I dont update my account. This is worst experience.

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Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2016

Airtel Customer Care's response Dear Ankit,

This is with reference to your post, dated 22 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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