[Resolved] Airtel — No customer service and reply | |||
I applied for mnp on 3rd july 2017 from bsnl to airtel. Airtel customer service person told 7 days to port but porting happened on 9th day. After that there was no incoming and only outgoing. I complained about the same and there is no reply from airtel. Now my network itself is lost that i'm not able to make outgoing also. Jio is far better than airtel Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 July 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment