[Resolved] Airtel — No incoming after MNP

Sohail Mazumdar

from Mysore, Karnataka

Address:

560076

I applied for MNP of my airtel maharahtra to karnataka around 20 days back. I paid Rs 300 for the connection, and they duely provided me the sim card which was to be activated in a week. After one week the previous sim network disappeard and I put the new sim and tried for televerification which didnt connect. I tried several times to call 59059 but it didnt after following up regularly with retailer somehow after a week it activated. Since it got activated my number does not has incoming although outgoing is there. Anyone calling me hears "this number does not exist" i repeatedly complained to airtel customer care in Bangalore but still it has not been resolved. Also there is no Data or text message service because of which I am unable to do netbanking leading to huge losses. Kindly take necessary action before I take legal action.

Was this information helpful?

No (0)

Yes (0)

Jan 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Airtel Customer Care's response Dear Mr. Mazumdar,

This is with reference to your post, dated 25 November 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 06, 2016

Airtel Customer Care's response Dear Mr. Mazumdar,

This is with reference to your post dated 25 November 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd