[Resolved] Airtel — No incoming call

saikat85

from Bengaluru, Karnataka

Address:

Kolkata, West Bengal, 743144

I am facing a problem from last one month.
80% of incoming calls to my network is drops.
My clients are not getting me over phone. When anyone call me it is just bleeping and then no network coverage.
But i have full network in my mobile

All my outgoing call are working good
All outgoing and incoming sms are good. But some time i am getting my otp sms after a hours.
I have contacts airtel care and visited nearest customer outlet, changed my sim, changed my mobile phone but still its not working.
My last compliant number is 897948
Kindly repair this as soon as possible

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Jul 1, 2017

Complaint marked as Resolved

Thank you for your assistance, i don't know how my problem got solved but somehow now I am getting all call to my Airtel number . Thanks to Airtel care, Airtel represtatives and consumercomplaint website to take my issue seriously .

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 12 June 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 01, 2017

Updated by saikat85 Thank you for your assistance, i don't know how my problem got solved but somehow now I am getting all call to my Airtel number .
Thanks to Airtel care, Airtel represtatives and consumercomplaint website to take my issue seriously .

Verified Support

Jul 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd