Airtel — no incoming calls from connect after porting from idea to airtel

Address:

Amritsar, Punjab, 143001

I have ported [protected] and [protected] from idea to airtel. Now i am unable to receive calls from connect landlines. Whenever someone try to call they got the error message that number does not exist on both the numbers i have ported to airtel.. Kindly look into the matter or give me the contact details of authority to contact regarding this issue. I have contacted customer care executives of airtel but they have no idea about it. They says that we have checked your numbers and all the services are working fine, but i think there is an issue regarding porting from idea to airtel and thats why the error message is received.