[Resolved] Airtel — No installation done. | |||
I have booked new airtel dth connection on friday 02/09/2016. I was promised technician will visit on saturday 03/09/2016 at 11:00am sharp. I was waiting for the technician to come but no one called or came until 12. Again when i called customer care they said they'll come before 6o clock but nothing such happened. My full day got wasted waiting. Today 05/09/2016 when again i complained and asked them to cancel the booking they asked for one last chance and said technician will be at my place by 5 o clock but even today no one turned up. I want to cancel the booking and thank airtel for wasting my 2 full days with false promises.. Imagine if your service for new connection is like this what about existing service customers.. Friends think twice before selecting airtel dth connection. Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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