Airtel — No installation set up done

Address:

600007

Hello Team My name is Mathew, I had booked for a new broad connection, according to the procedure I had given out all the details that I had requested for and had got a response from them by SMS stating on the 9th of October, 2015 that documents received against your fixed line account no [protected]instalation order no 43394110.The message stated that it will be processed in 3 working days . Today is 14th October 2015 and so far there is nothing been done .I call up the customer service” Ref No – 60576362” to find the status they keep telling that some technicians would visit but nothing seems to happen. It’s been a frustrating experience to just get a connection not sure how the service is going to be .is there someone who can help .I would like to have someone pick this issue and have it sorted at the earliest . I seriously regret for booking a connection with airtel for broad band connection and a phone line .You people make things really difficult Name - Mathew Mobile No – [protected] Complaint Ref No – 60576362 Account no: [protected] Installation Order No: 43394110 Please help Kind Regards