Airtel — No internet connection since august 3rd 2015 | |||
We had 2 connections in same home.My internet connection went down on august 3rd, when we tried to complain your call operator told us that we can lodge a complaint for 2 n.os with only 1 complaint number, when airtel guy came, he told no complaint for my n.o, next is when i gave complaint on august 7th, they have resheduled my request 5 times and my internet has not yet been correct.Why are you guys so careless about the customers, if you cant provide the service, please dont provide.Very dissapointed by such an attitude from an MNC like airtel Next is today morning when i tried to disconnect my connection by calling to your customer care, your executive didnt took my request to disconnect telling that unable to transfer the call to the concerned department Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Nihal,
This is with reference to your post dated 13 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 13 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 13 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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