[Resolved] Airtel — No internet for 2 months

AnkurAg85

from Delhi, Delhi

Address:

Kokrajhar, Assam, 783369

Dear sir/madam,

I have been using an airtel postpaid number, but since the last 2 months i am facing connectivity issues with my internet. The connection is frequently disrupted and shows that it is suspended. Although the symbol, g, 3g or 4g is shown but the net connectivity is shown as suspended. I have tried all the methods as suggested by customer care but to no avail.

May kindly look into the issue.

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Jul 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

Airtel Customer Care's response Dear Ankur,

This is with reference to your post, dated 08 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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