Airtel — No network

Address:Bangalore, Karnataka

Hi, I have been using airtel for than 5 years. Recently i have changed to postpaid. From last month on wards there is no network or less network. People cant call me either they get Switched off or not reachable. Raised a complain in airtel.[protected]@airtel.com Ref:PO[protected] Your mails says 2 hours will call back. But it has been 24 hours now.
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Greetings from airtel!

This is in reference to your email regarding concern towards your airtel mobile number 97*******.

I would like to inform you that as per our records the above number is very much active in status since 19/05/2015.

Further, with reference to PO[protected], I request you to elaborate your request in order to enable us to do the needful.

For further queries, please email. I would be delighted to assist you.


Best Regards
Pooja NP
Service Specialist
airtel

the above is the mail received from cc, is that anyway related to the complaint. And also got SMS saying your complaint has been resolved. No one has turned up. Really frustrating.

Planning for MNP, thank you airtel
Dear Mr. Padmanaban,

This is with reference to your post dated 18th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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