[Resolved]  Airtel — No Network for last 5 days

Address:

Bangalore, Karnataka

I have post-paid CUG connection [protected]. I am facing network issue (not only 3G, but complete network) since Sunday (30th Nov-14). I am not able to call or receive call from anyone. I had registered my complain[protected] @121 on Monday morning and I was told that it will be resolved in 2 days. When nothing happened in 2 days, I again called up and I was told it will take another 2 days. Now, it is more than 4 days and I have not seen any progress. Every time, I call customer care, they say this has been escalated and we are working on it, it will be resolved AS SOON AS possible. God knows, what do they mean by As soon as possible. When I ask them to transfer call to a senior person, they have a readymade answer “our manager is on another call”, he will call you back in 15 minutes. But, I never got a call from any official.