[Resolved] Airtel — No network when i am just about to receive my otps or netsecure codes

piresfiona

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra, 400026

On Roaming my prepaid airtel network ([protected]) shows no service many times, that to in a city like Mumbai (Bhulabhai desai rd).
When it does show full roaming network with the R. I try to do my online transactions. Up until the moment I am about to receive the netsecure code or OTP there is full network, then it always just disappears and comes back after I long ended the failed transaction.

I have had it with this Airtel and their dubious schemes and offers, when they cant even provide the basic network to the customer.

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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