Airtel — No proper network / signal | |||||
I am using Airtel network and there is no proper network for past ten days . When i called them and asked they always telling problem with the phone, restart and check, Even after i tried that, no proper signal. If i called them, they keep on telling rhe same thing. I am paying net charge without even using it. i have still 400MB left out of 1 GB and past ten days no proper network, so i havent used that . In few days validity will get over with 400 MB data left and i need to recharge again. Wat a crap is this. this literally cheating us. Need a change for that. Even if i go for another netwrk also, they are not guiding properly. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I shared my number and some people called me, and still i am facing the same problem. All these reply are just fake and to get good name in forum like this. On separate mail they replied like, " network reception is not good in your area, out tech team analyzed the signal strength . to enhance, we have to keep more towers that we cant able to do, lots of process are there. Kindly bear with us " This was the reply i got in a mail for this.
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This is with reference to your post dated 12 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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