[Resolved] Airtel — No reply from consumer redressal system

[email protected]

from Mumbai, Maharashtra

Address:	400081
Website:	AIRTEL

Dear sir/madam
what a poor & inferior quality of service from air tell consumer grievances portal, i have been trying since yesterday at least 20 times for my grievances regarding prepaid recharging of my mobile card mobile no.[protected].I recharged of rs.270/-on dated 29/11/2016 & rs.29/-&on 30/11/2016.But money being debited but my card not recharged.The whole system siphoning money of customers.All this due to present governments decision on on line cashless transactions.Now air tell has deprived/deceived me to rs.300/-of recharging on online.Who will believe on line transaction from such fraudulent business.Even customer care/air tell do not bother about grievances.All untrained staff recruited every where in mobile galaries.
Contact no.[protected]
[protected]

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Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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