[Resolved] Airtel — No response after submitting the documents and paid the amount for broadband | |||||
I have registered the airtel broadband on 7th july 2017, and they asked me to pay the amount as soon as possible to give the connectiong before 5pm on the same day. But after submitting the documents and paying the amount i got a call from airtel that my connection will be given by local executive by end of the day so kindly wait for the call from them. I waited waited and its been 5 days till now nobody called regarding this. But i get calls from the customer request depeartment that you have requested for new broadband connection please give the details to process. Was this information helpful? | |||||
Sep 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 12 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 12 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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