[Resolved] Airtel — No response at all on transfer of my connection to different locality | |||
Reference Number 80953400: I have shifted to new location and raised a request to shift this connection to the new location. The request was made on 06/04/2017 @ 22:36 with the customer care and I was ensured that the shifting would be done once the feasibility will be checked with in 3~5 working days. Received message on 07/04/2017 @ 03:09 am that the new address is feasible for shifting of my airtel connection. I have not received any response from Airtel even after contacting customer care again and again. Yesterday I was ensured by the customer care that they would arrange the call back within two hours but waited for the whole day and no one called me. I am really very disappointed with the type of service provided by Airtel moreover when I have other even far better options available. Either I get the connection done today without fail or will go for surrender of this connection. Thanks Was this information helpful? | |||
May 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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