[Resolved] Airtel — No Response for Complaint | |||||
Dear Team, I had raised a complaint stating there has been frequent disconnection of internet. Complaint was raised on 6th Apr 2017 and was promised to have this resolved in 48 hours. Today being 09th Apr 2017 this issue has still not being resolved nor anyone from Customer care / tech service dept had called me. Kindly have this resolved as I do not want to pay money for services I do not get. Was this information helpful? | |||||
May 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
I can't connect with customer care executive the number given by airtel to connect with customer care executive doe's not sound for this option .my sim is locked by PUK code . So please help me out.
Reply
Please stop the mono services for my mobile No.
[protected] immediately.
I tried my best through SMS to stop S mono service for my mobile, but in vain.
V.Chidambaram
42, Magnolia Apartment
Block 1, 3 D
Anna salai lakshminagar Extn.
Port
Chennai 600116
[protected] immediately.
I tried my best through SMS to stop S mono service for my mobile, but in vain.
V.Chidambaram
42, Magnolia Apartment
Block 1, 3 D
Anna salai lakshminagar Extn.
Port
Chennai 600116
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information