Airtel — no response for shifting of landline

I had raised a request for shifting my landline (Request no.[protected] it has been 26 days now but till date i've got no response from the customer care. I sent a mail to the customer care, nodal officer
(Complaint no.88893522 &[protected] but i only get a reply stating it will be done at the earliest. When i raised the issue on social media and said that in case you cannot shift let me go for cancellation. And wow!!! I got a call immediately asking if they can go ahead for cancellation. Didn't find time for calling up in the first 20 days but called immediately for cancellation. I have 4 connections of airtel and have been a customer for more than 6-7 years, but this time i've had a terrible experience and planning to cancel all my connections with them. Will this complaint be resolved?