[Resolved]  Airtel — No response from airtel for new connection

Address:Pune, Maharashtra, 411017
Website:www.airtel.com

Dear sir / madam,

I had given one request to airtel executive for porting my number [protected] from idea to airtel (In the name of hem dev thapar) and also i had paid rs. 300/- for a new connection mobile number is [protected] sim number is h[protected]u (In the name of vedashree deshmukh. Both the transactions were done on 18th feb 2017.
Against payment of rs. 300/- i had asked for receipt and got the receipt no mhpd032140.

My concern is that till date the verification of the new number is not completed from your side and the number is still not workable.

I think that i may not be taking the right decision of porting my number from idea to airtel, because of this service is from your side before starting the new connection what should we expect as after sales service from your side.

Please see if i'll not get positive response from your side by today i'll cancel my request of porting my number and also i may have to get the new number from idea only.

Your immediate action in this regard will be highly appreciated.

Regards,
Hem dev thapar
[protected]
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Mar 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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