[Resolved] Airtel — No service after porting | |||
I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it. This is such a bad service for postpaid users like us. We wholly depend on our phone. Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately Was this information helpful? | |||
Jun 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 08, 2017 Airtel Customer Care's response Dear Ashish, This is with reference to your post, dated 7 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2017 Airtel Customer Care's response Dear Ashish, This is with reference to your post dated 7 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 3 Comments | |||
Comments
I applied for porting from airtel postpaid (karnataka region )to airtel prepaid (hyderabad region) on 20 sept, 2017. It was on 25 sept 2017 (10:30pm) i lost my network on old sim and then i inserted my new sim .But still by 27th sept my sim is showing 'no service' . This number is of great value for me.. It is my both my personal and official number .I tried calling 121 but there is no option to call your representative and i have mailed to you by 4 times but still i am not getting any reply..What kind of pathetic service is this??..Dont you guys understand how important is porting for someone who has been associated with you by the same number for 5 years..My airtel number is [protected] and alternate contact number is [protected]...Look into this matter urgently ..Mail id- [protected]@gmail.Com
Reply
Gaurav Prashant's reply, Sep 29, 2017
It is 29th today and my issue is not yet resolved.You guys have horrible service.
I ported my sim from airtel maharashtra to airtel UP east because i have aadhaar from UP and sim from maharashtra so there was problem in linking. Airtel retailer suggested to get the sim ported from maharashtra to UP. I did that. I raised a porting request on 15th Feb 2018 and on 18th I travelled to US. Now the sim is ported but the network is not there. Now I have lost network from both the sim. Please suggest what i have to in order to get the network in my new sim in US.
Kindly look into this matter as soon as possible.
Email - vivek.ec.[protected]@gmail.com
Kindly look into this matter as soon as possible.
Email - vivek.ec.[protected]@gmail.com
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