[Resolved] Airtel — No service and no action on complaints | |||
I have two post paid connections in family (both ladies) of AIRTEL. whenever a call is made to these mobile nos, the mobile is showing switched for incoming calls. the set and the sim were changed as per advice and the problem still persists. the mobile nos are not contactable . the company did nothing to resolve the issue. one no belongs to an old person who requires it all the time for her medical help and other assistance. Was this information helpful? | |||
Mar 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 January 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 5 Comments | |||
Comments
My airtel number [protected] was deactivate, but iam tried with airtel store one month but no more help with airtel store and customer care .my number was offices and cutomer not any one touch with me .please sir my number was activate .thanks regars.
Reply
Please provide me with the post paid bills of my mobile no.[protected] for the past 4 months
226 recharge amount gone to da account. Please reverse to main balance. It most urgent. I have no balance. Please make it urgent. Thanks. Reply in my number. Treat matter most urgent.
Free calling they said and then we have to pay for it and den worst internet speed ... worst coustemer service ... in 1 to 10 scale i'll give them a zero ... feel like abusing them...
Dear service team,
Hi, this is Chandan having Postpaid connection no[protected]. On 21st December 2016 I lost my mobile, I want to request the Airtel team to please block this Sim card.
If any further process is there to issue the duplicate Sim card, pl. let me know.
Thanks
Chandan Kumar Singh
[protected]
Hi, this is Chandan having Postpaid connection no[protected]. On 21st December 2016 I lost my mobile, I want to request the Airtel team to please block this Sim card.
If any further process is there to issue the duplicate Sim card, pl. let me know.
Thanks
Chandan Kumar Singh
[protected]
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