Airtel — No service of 3g speed offered to me after recharging for the amount 53 for 1gb 3g data speed for 1 night

Address:781318
Website:Airtel

Dear Sir/madam For the circle Assam there is a recharge option of the amount rs 53 for 1 GB 3G data for 1 night validity.I recharged my airtel number with the amount on 16/01/2016 at 09:45 PM TransID:[protected] .But I received no 3G speed after 00:00hrs.I was awake till 1:30 hrs on 17/01/2016 but I got the least speed.Is this the service the company offers to its customers.I was getting very frustrated and angry with this kind of cheat.I want my money to get refunded.even after doing recharge with the amount 53 I got no service from airtel.
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Dear Customer,
This is with reference to your post dated 16 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Customer,
This is with reference to your post dated 16 Jan. 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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