Airtel — No service or network

Address:

Bangalore, Karnataka

Hi


I am having Airtel postpaid connection [protected] from last 10 years. I am facing Network problem ZERO SIGNAL from last 20 days where i stay ( 4A Cross, 3rd Block, HRBR Layout, Kalyan Nagar ) my reference number ( [protected],[protected]. First day when I logged complaint, I have been told that my complaint has been registered and our executive will contact within 4 hours but even after 72 hours nobody contacted.


Last week after constant follow up a network enginner came home to inspect and told will update nothing happened later i received a call from a manager ( After i called up customer care and requested ) and again I complained about no network zero signal, then I was told that there is a network issue where i stay and Airtel will fix it.


When will airtel fix it it is already 25 days after my complaint and why is that I need to pay the bill when i dont have network or service from Airtel where i stay.


It is so annoying that no one can reach me( Elderly Parents) and neither data please fix it ASAP or only other option is to port to other network as other network has good signal at my place.