Airtel — no services by airtel and have been charging every month

Address:

New Delhi, Delhi, 110014

Oi have been on airtel mobile network for almost 20 years now and have been facing plenty of issues especially at my residence. I have complaint about their pathetic services numerous times, but only hollow assurances have been given. Religiously, i have been paying all my bills on time and have never delayed the payments, but what am i paying for? No service so there should be no payments either!!

We are absolutely not able to make or receive any calls at home and neither 3g or 4g works from this provider.

Please help in getting the signal issue resolved for good or let us have the penalty clause built in that each time the facility is unavailable at my residence, there should be a penalty to be paid to us which will be adjusted in our monthly bills. We have 5 mobile phones in the family and none of them are working due to no signals!