[Resolved] Airtel — No signal has been coming in my home | |||
Dear sir, This is my third request its been over a month, with repetitive mail to you and also registering my complaint on 121, no action has been taken yet, no signal has been coming in my home till 27.02.17, i am not sure what are you doing but this kind of service i was not expecting from Airtel itself. your person has visited my house still i havent recieved any resolution nearly 27 days have past.The person comes and check signal and he said he send report (Also said " rest is not my responsibility'), what shocking is from airtel message comes is that the probn you elem is resolved after talking with our engineer, Can you explain me how, as no signal inside my home is coming till today (Service Request no.[protected] I dont know what your network team is doing, but they havenot done anything. Please if you can not provide service let me know as i will switch from your network. Here are service request been generated 74248995 73864025 Was this information helpful? | |||
Apr 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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