[Resolved] Airtel — No Signals and call drops | |||||
Hi I Have 5 Airtel connections for my family ([protected], 9620133xxx, 89711xxxxx, 88619xxxxx, 900891xxxx) I have raised and request for low signals and call drops frequently in my house(Munnekollala) in the month of July[protected], 69831676, 70222220,[protected] & 71734083 in September, these requests are only from one number . I have raised the porting for 3 numbers five days back and relationship manager called and said the issue will be resolved within 5 days, but the issue is still not resolved, the bill of 3k is been not paying for one number due to this issue. Since 3-4 months am paying the bills in spite of the issue is not resolved, i required the money back for the bills which i paid 4 months for all the above numbers, as i have lost many of important calls for more than a year. Also resolve the issue on priority else we are going to port the numbers to other service provider. Was this information helpful? | |||||
Jan 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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