[Resolved] Airtel — No static IP after following 14 days.. Just making us fool

shikhacnet

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:	www.airtel.in/broadband

We have 2 broadband numbers, and on 1 broadband number we requested to enable the static IP. and today its been 14 days but there is no result. we are continuously following them even mailed to nodal officer (nodalofficer.[protected]@in.airtel.com) too. but they even do not bother to call or msg us or not for to resolve this matter.

We requested on 31st March for the number 0120-43**474.

The executives come here 2 times and tried to enable the static IP but its was totally fake attempt taken by them because both of time. The IP, they were allotted was already running somewhere else. I have been frustrated..

I am just writing here after getting tortured mentally and physically. As i have had word with many of their executives or supervises too... but no result!!

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May 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Airtel Customer Care's response Dear Shikha,

This is with reference to your post, dated 13 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Apr 13, 2017

Updated by shikhacnet We have already had words with many of your executives, supervisors, technical team n all... What you think like we should waste out time to call you many of times... whenever neither of any guy bother to resolve this issue within time.

Verified Support

Apr 16, 2017

Airtel Customer Care's response Dear Shikha,

This is with reference to your post dated 13 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd