[Resolved] Airtel — No way to contact postpaid customer care from non airtel number | |||||
Airtel seems to be avoiding customers as much as possible. As of today there is no way to directly get in touch with a customer care professional from a non-airtel number. I am overseas, and my international roaming (Already activated and paying rs. 149/month) is not working. However, there is no way to contact them now to try and find a solution. It appears that they are trying there best to stay away from existing customer complains. Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 08 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 08 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
"Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services". But how ? You don't publish a Call Center number, toll free or otherwise. I want to call Airtel, I dont want airtel to call me. Can you please provide a way to call Airtel Postpaid customer care from a non-airtel number?
Reply
Again the same standard shameless reply. Publish your contact details ! Why do you need my contact details ?? Can't you read???
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