[Resolved]  Airtel — Non Activation of Airtel 4G Connection

Address:

Bangalore, Karnataka

I would like to draw attention towards the pathetic and callous service of Airtel in Bangalore. I purchased 4G Dongle from Airtel through a retailer - The Mobile Shop in New Thippasandra Road, Bangalore on 14th Jan 2014. The retailer ID +91-[protected]. While purchasing the connection I promised the activation within two days. Today, more than 1 week has passed but it has not been activated. On 15th Jan, the office verification was done. On 16th Jan, some Rajesh whose mobile number is +91-[protected] called me and asked me for a time to visit my house in the evening. But, he did not come up. After that, daily he calls me in the morning and promise to come in the evening but never comes. I've been chasing Airtel 121, [protected], sending emails and talking to retailer. But, everyone is passing the buck to other one shamelessly without even understanding the issue. They register my complaint and issue a complaint # but no one works on it. The complained numbers provided to me are Qrc118011405012925707514,[protected] and 54714315. I've even written to nodal officer Bangalore and Platinum care. But, they are not responding. I've recently shifted from Delhi but never faced such issues. I'm planning to file a Police Complaint against the retailer as there is no solution left.