[Resolved]  Airtel — Non Activation of Broadband Services

Address:

New Delhi, Delhi

Hi, Below is the email I had sent to Airtel to address my issue however, the person whom I spoke with had embarrassed me by asking the proof of my CASH PAYMENT by sending him a scanned copy of the same & on telling him that i am in office & would not be able to provide him the scanned copy of the receipt he said that my complaint would not be taken care of as by just providing the receipt number does not shown the proof of payment. I am putting this under this forum coz i want to understand that if Airtel has this facility of home pick ups then why the consumer is suffering if the systems aren't updated at Airtel's end??How immaturity is this?? [protected][protected][protected][protected][protected][protected][protected]---...⇄ Here is the e-mail: i have an Airtel broadband connection which was due for payments. i had received a call from Airtel on 19th Nov wherein i had asked them to come over to collect the payments but NO-ONE called or turned up. Again, i had got a call from Airtel on 22nd and i had asked them to come over on 23rd Nov (sunday). wherein i had made the full and final settlement of Rs. 1500/- CASH to them. Now, since the POC i was speaking to, promised that the account will be activated very soon, its been 24 hours and still the services hasn't started and he assured that the number he is calling from does have an incoming facility & i can speak to them in case of any issues. however, on trying repeatedly at the numbers, no one addressed and answered my calls. The person i was in contact with from Airtel is - SAHIL The numbers i had received the calls from are - [protected] / [protected] The cash payment was for - Rupees 1500 Receipt Number is - 9470862 Connection is in Name of - Mr. Vikram Singh Could you please help in getting the services activated ASAP? Thanks, Nidhi S [protected]