Airtel — Non activation of fixed landline and broadband

Address:600091

Dear Sir, I had requested for a new connection 18th December and the committed days for connection was 3 days. I have been allotted a land line number though but there is no one turning up for installation. Upon enquiry all that I get as response is it is being attended to, I do not know when I the connection is going to come. At least the consumers must be informed of the reason for delay. No one bothers as such, till asked and even then there is only one reply that things are being looked into. My land line number allotted is[protected] Account number- [protected]. Would appreciate if the concerned people look into this and improve their response to customers.
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Dear Customer,

This is with reference to your post dated 28 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Pathetic is the Airtel service. I am going to take this up in the consumer court.

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