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Airtel — non activation of my sim even after a period of 10 days - number

Sir,

I am using your post paid connection for the past 5 years paying around rs.1800/- per month on an average. On 9th, i found that there is no network on my mobile. I thought it might be a temporary hitch and waited for sometime and then took it to the nearest mobile service centre who advised me that the issue is with the sim and not with the phone and i have to replace my sim. I am presently residing in attur, salem which is 50km away from salem town. I went to the airtel dealer in attur who informed that since my sim is postpaid connection, i must go to salem for replacement. Since it was very urgent for me, next day.. Ie. On 11th, i went to the airtel office in second agraharam, near kamala hospital, salem who replaced my sim for me and told me to wait for 24 hours for activation of my new sim.

Till now, i am waiting for my sim to be activated. I am working as deputy manager in sbi, attur and this is my official number. Everyone is complaining to me that i'm not reachable over phone. I missed many of my most important client meetings because of this. I have sent mutiple mails to your office and till now, apart from some empty promises, nothing is materialised.

I paid rs.30/- for my sim and i have never missed your bill payment deadline.

Please provide me a solution to this

Rohith m r
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Mar 20, 2018

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50404
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    0
    Resolved
    20198
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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