[Resolved]  Airtel — Non Availability of Mobile Internet Service

Address:	Ludhiana, Punjab, 141012
Website:	airtel.in

It is intimated that I had recharged for internet service for Rs.175 on 03 Aug 2016. Transaction ID:[protected]

No service was available despite repeated complaints.

Then you illegally deducted Rs.35/ - on 09 Aug as internet usage charges.

Repeated Calls made to 121 & 198 were not fruitful as communication with executive was not available.

On 14/08 I was able to speak to your executive around 6.15 pm.

Thereafter he made some settings & internet worked for sometime.

Now the same is not available.

You are cheating your customers.
Your service is the worst in India. I don't know what service you are providing in other countries.

Your appellate authority has not bothered to call or even understand my problem.
His reply was that I have been charged Rs.35/- as usage charges without even going through my complaint. It is certain to me that the appellate authority has not even read my complaint or is unable to read & comprehend the communication.

Your clients deserve better service.

Screen shots are attached to wake you up.