[Resolved] Airtel — Non cooperation from airtel office, Gandhinagar, Bangalore.

N Jagadish

from Chintamani, Karnataka

Address:

Bangalore, Karnataka

Sir, I proposed to migrate from the present Telecom to Airtel. I had approached the Airtel office at Gandhinagar, Bangalore. I was directed to approach the counter, where a person medium height, slightly bulky was sitting. I told about requirement of migration to Airtel prepaid. The person told me "don't go for pre-paid" and go for post paid. I told about my requirement and told pre-paid only required. The counter person was adamant and finally that there is no stock of prepaid sim. The person's behaviour was that he was least cared for the customer's requirement but wants the customer to follow his words.

Was this information helpful?

No (0)

Yes (0)

Jan 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2014

Airtel Customer Care's response Dear Mr. Jagadish,

This is with reference to your post dated 17 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Jul 20, 2014

Airtel Customer Care's response Dear Mr. Jagadish,

This is with reference to your post dated 17 July 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33