[Resolved]  Airtel — Non credit of top up by online payment made to airtel recharge

Address:Madurai, Tamil Nadu, 8508957295
Website:Airtel.com

A sum of rupees 150/- was paid to airtel company for online recharge to prepaid scheme on 07/09/2016 asper transaction id no [protected]. But the same amount has not been credited into my airtel simcard till date. The complaint in this regard was already booked by online ref number pr[protected] on 08/09/2016 at 12.08pm. So my problem not settled as on date. Please help me.
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 9 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54504
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information