[Resolved] Airtel — Non Deactivation of booster pack

ajaydogra2000

from Ludhiana, Punjab

Address:	143001
Website:	Www.airtel.in

Sir,
I, Lt Col Ajay Dogra, am holding a postpaid Airtel number [protected] of Amritsar, Punjab. For the last two months I've been trying to get a booster pack of 7 GB deactivated from my plan but the airtel service people only assure me that it will be done in half hour without any credible action being done at their end. Every month I'm forced to pay Rs 850/- extra on my plan because the Airtel service people are not deactivating the 7GB booster from my plan.
You are requested to immediately cancel the 7GB booster from my postpaid plan otherwise I'll be forced to change over to a different service provider and file a complaint against Airtel.
Regards,
Lt Col Ajay Dogra
[protected]
[protected]@yahoo.com

Was this information helpful?

No (0)

Yes (0)

Jan 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd