Airtel — Non installation of Airtel Xstream Broadband despite complete payment

We opted for Airtel Xstream broadband connection (6 months plan) and made payment on 13 August 2021 (receipt attached).

We have made numerous calls (more than 10) to the concerned representative of your company on[protected], but till date our connection is not yet made.

This kind of pathetic service from such a reputed brand like yours is not expected.

We’ve already lost 5 days of non availment of your services due to poor service from your end.

We demand full refund on immediate basis or confirmed deadline for installation. Moreover, our end date for renewal should be adjusted accordingly from the date of installation.

Regards
Sarthak Mittal
[protected]
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information