Airtel — non receipt of signal in bhola nath nagar shahdara

Address:New Delhi, Delhi

Sir,
I have a prepaid connection of airtel having mobile no. [protected] but before some days no network signal received in this connection and when i contacted to airtel outlet at vishwas nagar shahdara, they replied your connection has de-activated and you will be required to get new sim for this number as post paid connection with plan of rs. 499/- pm whereas i have recharge for this number on 3rd july 2019 and validity of this number is for 336 days.
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Please product ritan in my money refunded
A lot of network issue is here! On the name of network airtel gives me sign of corss.very poor response.after giving a few MB of data they they don't even give me a proper network.but there is one thing that they never forget to charge full money.

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