Airtel — Non refund of money of failed transaction | |||
As per Airtel refund on money of failed transaction should be credited within 11 days. My son M.Harsh made 2 internet transaction of Rs. 995 for his mobile number [protected] . the transaction are 939543 and 940171. both trasactions failed and airtel has still not credited the money to my account even after 40 days.The matter has been escalated to nodal officer and appelate level. in spite of their assurance and promises the money has still not been credited to my account. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 9 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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