[Resolved]  Airtel — Non refund of Money of my broadband

Address:492001

I have take a new connection of airtel broadband in the name of Jhumur Ray, the airtel service man charged a sum of Rs 500/-, after few days the airtel service man told me sorry sir in your area is not possible to given the broadband service. Than i have applied for refund the money, he always refuse me. Still 2 month passed i can't get my money back. Its not a matter of sum of Rs 500/- its a matter of good service. The airtel service man name is Sunil Kumar, his contact number is [protected] and his office in Telibandha( Near Railway Crossing ), Raipur, C.G
Regards
Nirmal karmakar
Mowa, Raipur
Chattisgarh
Contact - [protected]
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Mar 4, 2017
Complaint marked as Resolved 
From month of September 2016, Still my complain was not resolved, and its very sorry to say that your company was such a shameless company after follow up several times, still a sum of Rs 500/-not refunded in my wife account. After providing you all the details which was required from your side. Kindly look into the matter as a serious matter. And resolve the complain as soon as possible. In every week from airtel company Mr. Prabhakar Dutt, Mohd.Arif and Mr.Amit calling me and asking me what was the matter, and like a hopeless customer i again repeated my complain, but there is a no solution for my complain. So please i requested to kindly refund my money or else i file case against airtel company as soon as possible.
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jan 20, 2017
Updated by nirmalpuchki
Dear Team,

My complain regarding refund the money is still pending, after sending you the neft details on 7th Jan 2017 in your given mail id [protected]@in.airte.com. Kindly do the needful. Again I mention the neft details in below:-

JHUMUR RAY
A/C- [protected]
BANK NAME- STATE BANK OF INDIA
BRANCH NAME- SADDU, RAIPUR
IFSC CODE- SBIN0017733
Feb 07, 2017
Updated by nirmalpuchki
Dear Team,
Its a very shameless regarding again reminding for the a sum of Rs 500/- still not credited in the given account number. I have for than three times mail the account number as per your information given but you the such a big organisation can't afort to refund the money.

JHUMUR RAY
A/C- [protected]
BANK NAME- STATE BANK OF INDIA
BRANCH NAME- SADDU, RAIPUR
IFSC CODE- SBIN0017733
Mar 04, 2017
Updated by nirmalpuchki
From month of September 2016, Still my complain was not resolved, and its very sorry to say that your company was such a shameless company after follow up several times, still a sum of Rs 500/-not refunded in my wife account. After providing you all the details which was required from your side. Kindly look into the matter as a serious matter. And resolve the complain as soon as possible. In every week from airtel company Mr. Prabhakar Dutt, Mohd.Arif and Mr.Amit calling me and asking me what was the matter, and like a hopeless customer i again repeated my complain, but there is a no solution for my complain. So please i requested to kindly refund my money or else i file case against airtel company as soon as possible.
Verified Support
Mar 05, 2017
Airtel Customer Care's response
Dear Mr. Karmakar,

This is with reference to your post, dated 4 March 2017.

We will get this checked connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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