[Resolved]  Airtel — Non refunding of amount

Address:New Delhi, Delhi, 110001
Website:www.airtel.in

Dear Sir/Madam I, Preeti Kumari, from new jalpaigudi district, W.Bengal and using the sim of Airtel from several years. Since, i am lawyer by profession so, few days before i shifted to Delhi for my professional growth, subsequently i have applied for the portability of number in Airtel, Delhi NCR, i have approximately 200 ₹ balance in that account and airtel store's personnels have said that the balance is transferred to newly ported number since, service provider is not changed irrespective of the state. Unfortunately, i did not get my earlier balance and only got new balance which was committed by airtel store at the time of filing of application. I have already registered my complain at customer care but they are not co-operating and saying contact with airtel store and airtel store personnels are saying contact at customer care, i never seen this kind of deficiency in service this is totally shifting of responsibility. Kindly take up this complain on urgent basis and resolve this issue immediately, otherwise, i will go for a civil suit aginst the Airtel services. Thanking You. Regards' Preeti Kumari, Advocate Cell no. [protected] 303, Lawyers' Chamber, M. C. Setalvad Block Supreme Court, New Delhi-1
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sanjeev,

This is with reference to your post dated 5 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information