[Resolved] Airtel — Non refunding of amount | |||||
Dear Sir/Madam I, Preeti Kumari, from new jalpaigudi district, W.Bengal and using the sim of Airtel from several years. Since, i am lawyer by profession so, few days before i shifted to Delhi for my professional growth, subsequently i have applied for the portability of number in Airtel, Delhi NCR, i have approximately 200 ₹ balance in that account and airtel store's personnels have said that the balance is transferred to newly ported number since, service provider is not changed irrespective of the state. Unfortunately, i did not get my earlier balance and only got new balance which was committed by airtel store at the time of filing of application. I have already registered my complain at customer care but they are not co-operating and saying contact with airtel store and airtel store personnels are saying contact at customer care, i never seen this kind of deficiency in service this is totally shifting of responsibility. Kindly take up this complain on urgent basis and resolve this issue immediately, otherwise, i will go for a civil suit aginst the Airtel services. Thanking You. Regards' Preeti Kumari, Advocate Cell no. [protected] 303, Lawyers' Chamber, M. C. Setalvad Block Supreme Court, New Delhi-1 Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 5 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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