Airtel — non responsive customer service

Address:

Bangalore, Karnataka

Have been using airtel internet service for a while now, the customer service and the Connection is Pathetic. After getting the connection, within months our net stopped working. For a month we requested, raised complaints with senior managers, did everything possible to get the issue resolved. But all in vain, the only comment they had was it will all be resolved "tomorrow", that TOMORROW never came. when no technical team showed up, we disconnected the line and got a new Airtel connection as our building supports only AIRTEL. now, our new connection too stopped working and they are back to saying the connection will be restored TOMORROW.

I am much more frustrated as I work from home and my work is getting heavily affected because of this issue. I wouldn't have cared much if my internet requirement was limited to leisure purpose.

Such a lack of integrity is not expected from a big branded company!!!