Airtel — Not able to access internet data services for 5 days. No resolution so far.

Address:

New Delhi, Delhi, 110055

This is regarding SR No. : 66905885. I have not been able to access my Internet since 25th dec, 2015 7am. The request resolution date given to me was 29th Dec, 2015. The customer care executives has not resolved the issue till now and have closed the request with fake resolution. And the Appelate officerhas asked that it will take another 24-72 hours for the resolution. As per one of the executive I have got a new sim on 26th dec, The Internet is still not working. Other airtel sims are working fine in my mobile with proper Internet connection.I am really disappointed with Airtel services. Hell lot struck . My office work has been affected badly since I am not able to access my mails. On a serious note if I dont get the issue resolved on highest priority by end of day. I am going to take this very seriously and to higher authorities. And I am notr going to make bill payments for this month.